A) To install screws in the system unit B) To organize cables inside the case C) To clean dust from components D) To identify and troubleshoot system problems
A) To make the repair take longer B) To avoid testing the computer C) To replace several components at once D) To pinpoint the problem and avoid unnecessary replacement
A) Replace the power supply without testing. B) Remove the operating system. C) Replace the motherboard immediately. D) Check whether the RAM is installed correctly.
A) The RAM has too much storage capacity. B) The operating system needs reinstalling. C) Heat transfer from the CPU is reduced. D) The network card is disconnected.
A) Reinstall all software before checking the hardware. B) Replace several components until the computer works. C) Ignore the symptoms if the computer still turns on. D) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely.
A) Technician D uses ESD protection and handles the components carefully. B) Technician B works quickly and ignores static electricity. C) Technician C places components anywhere on the worktable. D) Technician A handles components while standing on an ungrounded surface without ESD protection.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They remove software errors. B) They prevent all hardware failures. C) They test electrical circuits. D) They help keep cables neatly organized.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Remove components first and check safety precautions afterward. C) Leave the computer running so the fans keep moving air. D) Shut down the computer and prepare a safe work area before handling internal parts.
A) Replace the fan immediately without checking its condition. B) Install additional software before cleaning the hardware. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Ignore the dust because the fan is still spinning.
A) Check the computer for errors and proper operation. B) Check the computer for errors and proper operation. C) Remove all installed applications. D) Disconnect all storage devices permanently.
A) Software updated B) Hardware cleaned C) System tested D) Components handled without ESD protection
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Clean the case only when it becomes visibly dirty. C) Update software but ignore hardware condition. D) Replace components regularly even when no problem is found.
A) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation B) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation
A) To prevent the computer from using storage devices B) To increase the physical size of the computer C) To replace the need for hardware cleaning D) To help keep software current and functioning properly
A) To increase the number of installed components B) To make the computer consume more power C) To verify whether the system is functioning properly and identify remaining problems D) To avoid testing the completed work
A) Clean the hardware safely, update the software, and check the system for errors. B) Ignore the dust and update only one application. C) Clean the hardware safely, update the software, and check the system for errors. D) Remove all applications and leave the hardware untouched.
A) All hardware should be replaced immediately. B) The system is fully repaired because the hardware is clean. C) The error can be ignored because maintenance is complete. D) The remaining error still needs to be identified and diagnosed.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Poor practice only if the computer also has outdated software. C) Appropriate, because dust does not affect system performance. D) Appropriate, because maintenance is needed only after failure.
A) Date ? technician name ? computer model ? keyboard type ? monitor size. B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? observed condition ? maintenance task ? computer brand ? room location D) Date ? hardware list ? software names ? purchase date ? user name
A) 8 GB B) 1 GB C) 2 GB D) 4 GB
A) 4 GB B) 1 GB C) 2 GB D) 8 GB
A) 32 GB B) 64 GB C) 16 GB D) 20 GB
A) 20 GB B) 32 GB C) 64 GB D) 16 GB
A) 500 MHz processor B) 3 GHz processor C) 1 GHz or faster processor or SoC D) 2 GHz dual-core processor
A) DirectX 10 only B) OpenGL 4.0 only C) DirectX 9 or later with WDDM 1.0 driver D) DirectX 7 with WDDM 2.0
A) Audio CD only B) Printer cable C) Installation media such as a bootable flash drive or optical media D) Network cable
A) F5 or F6 B) F1 or F3 C) DEL or F2 D) ESC or F12
A) F12 B) F8 C) F10 D) F2
A) UEFI B) Modern C) Secure D) Legacy
A) Next B) Cancel C) Finish D) Back
A) Repair B) Update C) Restart D) Install now
A) Use trial mode B) Activate later C) Skip license D) I don't have a product key
A) The edition activated by the product key B) The monitor resolution C) The computer brand D) The keyboard layout
A) Custom license B) Offline installation C) I accept the license terms D) I decline the license terms
A) Custom: Install Windows only (Advanced) B) Repair your computer C) Upgrade: Install Windows D) Express Install
A) System Reserved only B) Recovery Drive C) Drive 0 Unallocated Space D) Optical Drive
A) Product key B) Hard drive partition C) Keyboard layout D) Boot mode
A) Cancel B) Skip C) Back D) Remove
A) Set up for testing B) Set up for organization C) Set up for repair D) Set up for personal use
A) Router account B) Printer account C) Microsoft account information D) BIOS password only
A) Task View B) Cortana C) OneDrive D) Timeline
A) The printer brand B) The screen brightness C) The target system's hardware requirements D) The desktop wallpaper
A) Programs are generally operating-system dependent B) It changes the monitor resolution C) Applications never use operating systems D) It removes the need for updates
A) Keyboard color B) Mouse size C) Software requirements and required updates or utilities D) Speaker volume
A) Disconnect the keyboard B) Reboot the machine before launching the software C) Delete the operating system D) Immediately uninstall it
A) Screen saver B) Minimum system requirements C) Desktop theme D) User wallpaper
A) Compatibility with the operating system version B) Printer ink level C) Monitor brand D) Keyboard layout only
A) Whether the monitor has speakers B) Whether the keyboard is wireless C) Whether the desktop wallpaper loads D) Whether customers can successfully install and set up the software
A) Color test B) Stress test C) Login test D) Keyboard test
A) The computer's boot animation B) The user's wallpaper and desktop theme C) The hardware specification, brand name, and device code D) The monitor's brightness setting
A) The computer needs a new BIOS password B) The computer must perform a warm boot C) The required scanner driver may not be installed D) The hard drive must be converted to GPT
A) A BIOS setup password B) An All-in-One DriverPack application C) A monitor calibration tool D) A boot menu shortcut
A) Selecting the wrong disk can result in permanent deletion of data B) The wrong disk will increase RAM capacity C) Selecting the wrong disk changes the CPU speed D) The wrong disk will automatically install Windows
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The monitor will stop displaying colors C) The keyboard will become wireless D) The BIOS will automatically update
A) `create disk bootable` B) `new partition system` C) `create partition primary` D) `make partition active`
A) `active` B) `enable disk` C) `boot` D) `start`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 automatically installs device drivers C) FAT32 replaces the BIOS chip D) FAT32 increases the computer's RAM
A) Change the BIOS password B) Delete the USB partition C) Remove the active status D) Copy the operating system files to the prepared USB flash drive
A) Replace the keyboard B) Install a printer driver C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Change the monitor's fan settings |