A) To clean dust from components B) To organize cables inside the case C) To identify and troubleshoot system problems D) To install screws in the system unit
A) To pinpoint the problem and avoid unnecessary replacement B) To avoid testing the computer C) To replace several components at once D) To make the repair take longer
A) Check whether the RAM is installed correctly. B) Remove the operating system. C) Replace the power supply without testing. D) Replace the motherboard immediately.
A) Heat transfer from the CPU is reduced. B) The network card is disconnected. C) The operating system needs reinstalling. D) The RAM has too much storage capacity.
A) Reinstall all software before checking the hardware. B) Ignore the symptoms if the computer still turns on. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Replace several components until the computer works.
A) Technician C places components anywhere on the worktable. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician D uses ESD protection and handles the components carefully. D) Technician B works quickly and ignores static electricity.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They remove software errors. B) They prevent all hardware failures. C) They help keep cables neatly organized. D) They test electrical circuits.
A) Remove components first and check safety precautions afterward. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Leave the computer running so the fans keep moving air. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Ignore the dust because the fan is still spinning. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Install additional software before cleaning the hardware. D) Replace the fan immediately without checking its condition.
A) Remove all installed applications. B) Disconnect all storage devices permanently. C) Check the computer for errors and proper operation. D) Check the computer for errors and proper operation.
A) System tested B) Components handled without ESD protection C) Hardware cleaned D) Software updated
A) Replace components regularly even when no problem is found. B) Clean the hardware, update software, check for errors, and observe safety precautions. C) Clean the case only when it becomes visibly dirty. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation
A) To prevent the computer from using storage devices B) To replace the need for hardware cleaning C) To increase the physical size of the computer D) To help keep software current and functioning properly
A) To avoid testing the completed work B) To verify whether the system is functioning properly and identify remaining problems C) To make the computer consume more power D) To increase the number of installed components
A) Remove all applications and leave the hardware untouched. B) Clean the hardware safely, update the software, and check the system for errors. C) Clean the hardware safely, update the software, and check the system for errors. D) Ignore the dust and update only one application.
A) The error can be ignored because maintenance is complete. B) The remaining error still needs to be identified and diagnosed. C) The system is fully repaired because the hardware is clean. D) All hardware should be replaced immediately.
A) Poor practice only if the computer also has outdated software. B) Appropriate, because dust does not affect system performance. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Appropriate, because maintenance is needed only after failure.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? observed condition ? maintenance task ? computer brand ? room location C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? hardware list ? software names ? purchase date ? user name
A) 1 GB B) 8 GB C) 4 GB D) 2 GB
A) 1 GB B) 4 GB C) 8 GB D) 2 GB
A) 32 GB B) 20 GB C) 64 GB D) 16 GB
A) 32 GB B) 16 GB C) 20 GB D) 64 GB
A) 2 GHz dual-core processor B) 3 GHz processor C) 1 GHz or faster processor or SoC D) 500 MHz processor
A) DirectX 9 or later with WDDM 1.0 driver B) DirectX 7 with WDDM 2.0 C) OpenGL 4.0 only D) DirectX 10 only
A) Network cable B) Installation media such as a bootable flash drive or optical media C) Printer cable D) Audio CD only
A) F5 or F6 B) F1 or F3 C) ESC or F12 D) DEL or F2
A) F10 B) F2 C) F12 D) F8
A) UEFI B) Secure C) Legacy D) Modern
A) Back B) Finish C) Next D) Cancel
A) Install now B) Update C) Repair D) Restart
A) Skip license B) Use trial mode C) Activate later D) I don't have a product key
A) The keyboard layout B) The edition activated by the product key C) The computer brand D) The monitor resolution
A) I decline the license terms B) I accept the license terms C) Offline installation D) Custom license
A) Repair your computer B) Upgrade: Install Windows C) Express Install D) Custom: Install Windows only (Advanced)
A) Drive 0 Unallocated Space B) Recovery Drive C) System Reserved only D) Optical Drive
A) Boot mode B) Keyboard layout C) Hard drive partition D) Product key
A) Remove B) Skip C) Cancel D) Back
A) Set up for testing B) Set up for repair C) Set up for organization D) Set up for personal use
A) Microsoft account information B) Router account C) BIOS password only D) Printer account
A) OneDrive B) Cortana C) Timeline D) Task View
A) The printer brand B) The target system's hardware requirements C) The desktop wallpaper D) The screen brightness
A) Applications never use operating systems B) Programs are generally operating-system dependent C) It changes the monitor resolution D) It removes the need for updates
A) Software requirements and required updates or utilities B) Speaker volume C) Keyboard color D) Mouse size
A) Delete the operating system B) Immediately uninstall it C) Reboot the machine before launching the software D) Disconnect the keyboard
A) Screen saver B) Minimum system requirements C) Desktop theme D) User wallpaper
A) Monitor brand B) Keyboard layout only C) Compatibility with the operating system version D) Printer ink level
A) Whether the keyboard is wireless B) Whether customers can successfully install and set up the software C) Whether the monitor has speakers D) Whether the desktop wallpaper loads
A) Keyboard test B) Stress test C) Login test D) Color test
A) The monitor's brightness setting B) The computer's boot animation C) The hardware specification, brand name, and device code D) The user's wallpaper and desktop theme
A) The computer needs a new BIOS password B) The hard drive must be converted to GPT C) The required scanner driver may not be installed D) The computer must perform a warm boot
A) A monitor calibration tool B) An All-in-One DriverPack application C) A boot menu shortcut D) A BIOS setup password
A) The wrong disk will increase RAM capacity B) The wrong disk will automatically install Windows C) Selecting the wrong disk changes the CPU speed D) Selecting the wrong disk can result in permanent deletion of data
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The BIOS will automatically update C) The monitor will stop displaying colors D) The keyboard will become wireless
A) `create disk bootable` B) `new partition system` C) `create partition primary` D) `make partition active`
A) `start` B) `enable disk` C) `active` D) `boot`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 replaces the BIOS chip C) FAT32 increases the computer's RAM D) FAT32 automatically installs device drivers
A) Change the BIOS password B) Delete the USB partition C) Remove the active status D) Copy the operating system files to the prepared USB flash drive
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Replace the keyboard C) Install a printer driver D) Change the monitor's fan settings |