A) To clean dust from components B) To organize cables inside the case C) To identify and troubleshoot system problems D) To install screws in the system unit
A) To replace several components at once B) To pinpoint the problem and avoid unnecessary replacement C) To make the repair take longer D) To avoid testing the computer
A) Check whether the RAM is installed correctly. B) Replace the motherboard immediately. C) Remove the operating system. D) Replace the power supply without testing.
A) The RAM has too much storage capacity. B) The network card is disconnected. C) Heat transfer from the CPU is reduced. D) The operating system needs reinstalling.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Reinstall all software before checking the hardware. C) Ignore the symptoms if the computer still turns on. D) Replace several components until the computer works.
A) Technician B works quickly and ignores static electricity. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician C places components anywhere on the worktable. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They help keep cables neatly organized. B) They prevent all hardware failures. C) They test electrical circuits. D) They remove software errors.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Remove components first and check safety precautions afterward. C) Leave the computer running so the fans keep moving air. D) Shut down the computer and prepare a safe work area before handling internal parts.
A) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. B) Replace the fan immediately without checking its condition. C) Ignore the dust because the fan is still spinning. D) Install additional software before cleaning the hardware.
A) Remove all installed applications. B) Check the computer for errors and proper operation. C) Disconnect all storage devices permanently. D) Check the computer for errors and proper operation.
A) System tested B) Software updated C) Components handled without ESD protection D) Hardware cleaned
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Replace components regularly even when no problem is found. C) Update software but ignore hardware condition. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To help keep software current and functioning properly B) To increase the physical size of the computer C) To prevent the computer from using storage devices D) To replace the need for hardware cleaning
A) To avoid testing the completed work B) To verify whether the system is functioning properly and identify remaining problems C) To make the computer consume more power D) To increase the number of installed components
A) Remove all applications and leave the hardware untouched. B) Ignore the dust and update only one application. C) Clean the hardware safely, update the software, and check the system for errors. D) Clean the hardware safely, update the software, and check the system for errors.
A) The system is fully repaired because the hardware is clean. B) The error can be ignored because maintenance is complete. C) The remaining error still needs to be identified and diagnosed. D) All hardware should be replaced immediately.
A) Appropriate, because maintenance is needed only after failure. B) Poor practice only if the computer also has outdated software. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Appropriate, because dust does not affect system performance.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? hardware list ? software names ? purchase date ? user name D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 2 GB B) 4 GB C) 1 GB D) 8 GB
A) 8 GB B) 2 GB C) 1 GB D) 4 GB
A) 20 GB B) 16 GB C) 32 GB D) 64 GB
A) 64 GB B) 16 GB C) 32 GB D) 20 GB
A) 1 GHz or faster processor or SoC B) 500 MHz processor C) 3 GHz processor D) 2 GHz dual-core processor
A) DirectX 9 or later with WDDM 1.0 driver B) OpenGL 4.0 only C) DirectX 10 only D) DirectX 7 with WDDM 2.0
A) Network cable B) Installation media such as a bootable flash drive or optical media C) Audio CD only D) Printer cable
A) ESC or F12 B) F5 or F6 C) DEL or F2 D) F1 or F3
A) F10 B) F2 C) F12 D) F8
A) UEFI B) Modern C) Legacy D) Secure
A) Cancel B) Back C) Next D) Finish
A) Update B) Restart C) Install now D) Repair
A) Skip license B) I don't have a product key C) Use trial mode D) Activate later
A) The edition activated by the product key B) The keyboard layout C) The computer brand D) The monitor resolution
A) Custom license B) I decline the license terms C) I accept the license terms D) Offline installation
A) Express Install B) Custom: Install Windows only (Advanced) C) Repair your computer D) Upgrade: Install Windows
A) Recovery Drive B) Optical Drive C) System Reserved only D) Drive 0 Unallocated Space
A) Keyboard layout B) Boot mode C) Hard drive partition D) Product key
A) Back B) Skip C) Cancel D) Remove
A) Set up for testing B) Set up for personal use C) Set up for organization D) Set up for repair
A) Printer account B) Router account C) BIOS password only D) Microsoft account information
A) Cortana B) Task View C) OneDrive D) Timeline
A) The printer brand B) The screen brightness C) The target system's hardware requirements D) The desktop wallpaper
A) Programs are generally operating-system dependent B) Applications never use operating systems C) It removes the need for updates D) It changes the monitor resolution
A) Software requirements and required updates or utilities B) Keyboard color C) Speaker volume D) Mouse size
A) Reboot the machine before launching the software B) Disconnect the keyboard C) Delete the operating system D) Immediately uninstall it
A) Minimum system requirements B) Screen saver C) User wallpaper D) Desktop theme
A) Keyboard layout only B) Compatibility with the operating system version C) Printer ink level D) Monitor brand
A) Whether customers can successfully install and set up the software B) Whether the keyboard is wireless C) Whether the desktop wallpaper loads D) Whether the monitor has speakers
A) Keyboard test B) Color test C) Stress test D) Login test
A) The monitor's brightness setting B) The hardware specification, brand name, and device code C) The computer's boot animation D) The user's wallpaper and desktop theme
A) The computer needs a new BIOS password B) The hard drive must be converted to GPT C) The required scanner driver may not be installed D) The computer must perform a warm boot
A) A monitor calibration tool B) A boot menu shortcut C) An All-in-One DriverPack application D) A BIOS setup password
A) The wrong disk will automatically install Windows B) Selecting the wrong disk changes the CPU speed C) The wrong disk will increase RAM capacity D) Selecting the wrong disk can result in permanent deletion of data
A) The keyboard will become wireless B) The BIOS will automatically update C) The monitor will stop displaying colors D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `create partition primary` B) `create disk bootable` C) `new partition system` D) `make partition active`
A) `enable disk` B) `active` C) `start` D) `boot`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 increases the computer's RAM C) FAT32 automatically installs device drivers D) FAT32 replaces the BIOS chip
A) Change the BIOS password B) Remove the active status C) Copy the operating system files to the prepared USB flash drive D) Delete the USB partition
A) Install a printer driver B) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device C) Replace the keyboard D) Change the monitor's fan settings |