A) To identify and troubleshoot system problems B) To organize cables inside the case C) To install screws in the system unit D) To clean dust from components
A) To make the repair take longer B) To replace several components at once C) To pinpoint the problem and avoid unnecessary replacement D) To avoid testing the computer
A) Replace the power supply without testing. B) Replace the motherboard immediately. C) Remove the operating system. D) Check whether the RAM is installed correctly.
A) The RAM has too much storage capacity. B) The network card is disconnected. C) The operating system needs reinstalling. D) Heat transfer from the CPU is reduced.
A) Reinstall all software before checking the hardware. B) Replace several components until the computer works. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Ignore the symptoms if the computer still turns on.
A) Technician D uses ESD protection and handles the components carefully. B) Technician C places components anywhere on the worktable. C) Technician B works quickly and ignores static electricity. D) Technician A handles components while standing on an ungrounded surface without ESD protection.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
A) They test electrical circuits. B) They prevent all hardware failures. C) They help keep cables neatly organized. D) They remove software errors.
A) Shut down the computer and prepare a safe work area before handling internal parts. B) Remove components first and check safety precautions afterward. C) Spray cleaning liquid directly on the motherboard before opening the case. D) Leave the computer running so the fans keep moving air.
A) Ignore the dust because the fan is still spinning. B) Install additional software before cleaning the hardware. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Replace the fan immediately without checking its condition.
A) Check the computer for errors and proper operation. B) Disconnect all storage devices permanently. C) Check the computer for errors and proper operation. D) Remove all installed applications.
A) Software updated B) Hardware cleaned C) Components handled without ESD protection D) System tested
A) Update software but ignore hardware condition. B) Replace components regularly even when no problem is found. C) Clean the hardware, update software, check for errors, and observe safety precautions. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To increase the physical size of the computer B) To replace the need for hardware cleaning C) To help keep software current and functioning properly D) To prevent the computer from using storage devices
A) To increase the number of installed components B) To make the computer consume more power C) To verify whether the system is functioning properly and identify remaining problems D) To avoid testing the completed work
A) Clean the hardware safely, update the software, and check the system for errors. B) Remove all applications and leave the hardware untouched. C) Clean the hardware safely, update the software, and check the system for errors. D) Ignore the dust and update only one application.
A) All hardware should be replaced immediately. B) The error can be ignored because maintenance is complete. C) The system is fully repaired because the hardware is clean. D) The remaining error still needs to be identified and diagnosed.
A) Appropriate, because dust does not affect system performance. B) Poor practice only if the computer also has outdated software. C) Appropriate, because maintenance is needed only after failure. D) Poor practice, because routine cleaning should address buildup before it contributes to problems.
A) Date ? hardware list ? software names ? purchase date ? user name B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 4 GB B) 1 GB C) 8 GB D) 2 GB
A) 8 GB B) 2 GB C) 4 GB D) 1 GB
A) 32 GB B) 16 GB C) 20 GB D) 64 GB
A) 20 GB B) 16 GB C) 64 GB D) 32 GB
A) 2 GHz dual-core processor B) 500 MHz processor C) 1 GHz or faster processor or SoC D) 3 GHz processor
A) OpenGL 4.0 only B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 7 with WDDM 2.0 D) DirectX 10 only
A) Network cable B) Audio CD only C) Printer cable D) Installation media such as a bootable flash drive or optical media
A) F5 or F6 B) F1 or F3 C) DEL or F2 D) ESC or F12
A) F12 B) F8 C) F10 D) F2
A) UEFI B) Modern C) Legacy D) Secure
A) Next B) Back C) Cancel D) Finish
A) Update B) Install now C) Repair D) Restart
A) Activate later B) Skip license C) I don't have a product key D) Use trial mode
A) The computer brand B) The monitor resolution C) The keyboard layout D) The edition activated by the product key
A) I accept the license terms B) Custom license C) I decline the license terms D) Offline installation
A) Upgrade: Install Windows B) Express Install C) Custom: Install Windows only (Advanced) D) Repair your computer
A) System Reserved only B) Optical Drive C) Drive 0 Unallocated Space D) Recovery Drive
A) Boot mode B) Hard drive partition C) Product key D) Keyboard layout
A) Skip B) Cancel C) Back D) Remove
A) Set up for organization B) Set up for repair C) Set up for personal use D) Set up for testing
A) Printer account B) Router account C) BIOS password only D) Microsoft account information
A) Cortana B) Task View C) OneDrive D) Timeline
A) The target system's hardware requirements B) The desktop wallpaper C) The screen brightness D) The printer brand
A) It changes the monitor resolution B) It removes the need for updates C) Applications never use operating systems D) Programs are generally operating-system dependent
A) Speaker volume B) Mouse size C) Keyboard color D) Software requirements and required updates or utilities
A) Immediately uninstall it B) Disconnect the keyboard C) Reboot the machine before launching the software D) Delete the operating system
A) Minimum system requirements B) Desktop theme C) Screen saver D) User wallpaper
A) Keyboard layout only B) Printer ink level C) Compatibility with the operating system version D) Monitor brand
A) Whether the desktop wallpaper loads B) Whether the monitor has speakers C) Whether the keyboard is wireless D) Whether customers can successfully install and set up the software
A) Color test B) Login test C) Keyboard test D) Stress test
A) The hardware specification, brand name, and device code B) The user's wallpaper and desktop theme C) The computer's boot animation D) The monitor's brightness setting
A) The required scanner driver may not be installed B) The computer must perform a warm boot C) The computer needs a new BIOS password D) The hard drive must be converted to GPT
A) A BIOS setup password B) A monitor calibration tool C) An All-in-One DriverPack application D) A boot menu shortcut
A) Selecting the wrong disk can result in permanent deletion of data B) The wrong disk will automatically install Windows C) Selecting the wrong disk changes the CPU speed D) The wrong disk will increase RAM capacity
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The monitor will stop displaying colors C) The BIOS will automatically update D) The keyboard will become wireless
A) `create disk bootable` B) `new partition system` C) `make partition active` D) `create partition primary`
A) `active` B) `boot` C) `enable disk` D) `start`
A) FAT32 increases the computer's RAM B) FAT32 automatically installs device drivers C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 replaces the BIOS chip
A) Remove the active status B) Delete the USB partition C) Copy the operating system files to the prepared USB flash drive D) Change the BIOS password
A) Install a printer driver B) Replace the keyboard C) Change the monitor's fan settings D) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device |