A) To identify and troubleshoot system problems B) To install screws in the system unit C) To organize cables inside the case D) To clean dust from components
A) To make the repair take longer B) To avoid testing the computer C) To replace several components at once D) To pinpoint the problem and avoid unnecessary replacement
A) Remove the operating system. B) Replace the power supply without testing. C) Check whether the RAM is installed correctly. D) Replace the motherboard immediately.
A) Heat transfer from the CPU is reduced. B) The network card is disconnected. C) The operating system needs reinstalling. D) The RAM has too much storage capacity.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Replace several components until the computer works. C) Reinstall all software before checking the hardware. D) Ignore the symptoms if the computer still turns on.
A) Technician D uses ESD protection and handles the components carefully. B) Technician C places components anywhere on the worktable. C) Technician B works quickly and ignores static electricity. D) Technician A handles components while standing on an ungrounded surface without ESD protection.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They help keep cables neatly organized. B) They remove software errors. C) They test electrical circuits. D) They prevent all hardware failures.
A) Leave the computer running so the fans keep moving air. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Spray cleaning liquid directly on the motherboard before opening the case. D) Remove components first and check safety precautions afterward.
A) Install additional software before cleaning the hardware. B) Replace the fan immediately without checking its condition. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Ignore the dust because the fan is still spinning.
A) Disconnect all storage devices permanently. B) Check the computer for errors and proper operation. C) Remove all installed applications. D) Check the computer for errors and proper operation.
A) System tested B) Hardware cleaned C) Software updated D) Components handled without ESD protection
A) Update software but ignore hardware condition. B) Replace components regularly even when no problem is found. C) Clean the case only when it becomes visibly dirty. D) Clean the hardware, update software, check for errors, and observe safety precautions.
A) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To replace the need for hardware cleaning B) To prevent the computer from using storage devices C) To increase the physical size of the computer D) To help keep software current and functioning properly
A) To make the computer consume more power B) To verify whether the system is functioning properly and identify remaining problems C) To increase the number of installed components D) To avoid testing the completed work
A) Ignore the dust and update only one application. B) Remove all applications and leave the hardware untouched. C) Clean the hardware safely, update the software, and check the system for errors. D) Clean the hardware safely, update the software, and check the system for errors.
A) The system is fully repaired because the hardware is clean. B) The error can be ignored because maintenance is complete. C) All hardware should be replaced immediately. D) The remaining error still needs to be identified and diagnosed.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Appropriate, because dust does not affect system performance. C) Poor practice only if the computer also has outdated software. D) Appropriate, because maintenance is needed only after failure.
A) Date ? hardware list ? software names ? purchase date ? user name B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 8 GB B) 4 GB C) 1 GB D) 2 GB
A) 8 GB B) 2 GB C) 4 GB D) 1 GB
A) 64 GB B) 16 GB C) 32 GB D) 20 GB
A) 16 GB B) 20 GB C) 32 GB D) 64 GB
A) 3 GHz processor B) 2 GHz dual-core processor C) 1 GHz or faster processor or SoC D) 500 MHz processor
A) DirectX 9 or later with WDDM 1.0 driver B) DirectX 7 with WDDM 2.0 C) DirectX 10 only D) OpenGL 4.0 only
A) Network cable B) Audio CD only C) Installation media such as a bootable flash drive or optical media D) Printer cable
A) F5 or F6 B) F1 or F3 C) DEL or F2 D) ESC or F12
A) F12 B) F10 C) F8 D) F2
A) UEFI B) Modern C) Legacy D) Secure
A) Cancel B) Back C) Next D) Finish
A) Install now B) Restart C) Update D) Repair
A) I don't have a product key B) Skip license C) Activate later D) Use trial mode
A) The keyboard layout B) The computer brand C) The edition activated by the product key D) The monitor resolution
A) Custom license B) Offline installation C) I decline the license terms D) I accept the license terms
A) Express Install B) Custom: Install Windows only (Advanced) C) Upgrade: Install Windows D) Repair your computer
A) Recovery Drive B) System Reserved only C) Optical Drive D) Drive 0 Unallocated Space
A) Hard drive partition B) Boot mode C) Product key D) Keyboard layout
A) Cancel B) Skip C) Remove D) Back
A) Set up for personal use B) Set up for repair C) Set up for organization D) Set up for testing
A) BIOS password only B) Router account C) Printer account D) Microsoft account information
A) Cortana B) OneDrive C) Timeline D) Task View
A) The screen brightness B) The printer brand C) The desktop wallpaper D) The target system's hardware requirements
A) It changes the monitor resolution B) Programs are generally operating-system dependent C) It removes the need for updates D) Applications never use operating systems
A) Speaker volume B) Mouse size C) Software requirements and required updates or utilities D) Keyboard color
A) Delete the operating system B) Immediately uninstall it C) Disconnect the keyboard D) Reboot the machine before launching the software
A) Desktop theme B) Screen saver C) Minimum system requirements D) User wallpaper
A) Monitor brand B) Printer ink level C) Keyboard layout only D) Compatibility with the operating system version
A) Whether the monitor has speakers B) Whether customers can successfully install and set up the software C) Whether the desktop wallpaper loads D) Whether the keyboard is wireless
A) Login test B) Keyboard test C) Stress test D) Color test
A) The computer's boot animation B) The monitor's brightness setting C) The user's wallpaper and desktop theme D) The hardware specification, brand name, and device code
A) The required scanner driver may not be installed B) The hard drive must be converted to GPT C) The computer must perform a warm boot D) The computer needs a new BIOS password
A) A BIOS setup password B) A boot menu shortcut C) A monitor calibration tool D) An All-in-One DriverPack application
A) The wrong disk will increase RAM capacity B) Selecting the wrong disk can result in permanent deletion of data C) Selecting the wrong disk changes the CPU speed D) The wrong disk will automatically install Windows
A) The BIOS will automatically update B) The keyboard will become wireless C) Partitions or volume formatting on the selected disk may be removed, causing data loss D) The monitor will stop displaying colors
A) `new partition system` B) `make partition active` C) `create disk bootable` D) `create partition primary`
A) `active` B) `boot` C) `enable disk` D) `start`
A) FAT32 replaces the BIOS chip B) FAT32 is specified in the procedure for UEFI-supported platforms C) FAT32 automatically installs device drivers D) FAT32 increases the computer's RAM
A) Change the BIOS password B) Copy the operating system files to the prepared USB flash drive C) Remove the active status D) Delete the USB partition
A) Change the monitor's fan settings B) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device C) Replace the keyboard D) Install a printer driver |