A) Final B) Second C) First D) Third
A) It replaces strategy formulation B) It reduces competition C) Strategies never change D) It helps organizations adapt to changes
A) Done every five years B) Done only by top management C) A continuous process D) Done only at year-end
A) SWOT and SPACE B) EFE and IFE C) BCG and IE D) QSPM and CPM
A) Are strategies confidential? B) Are competitors reacting? C) Are profits increasing? D) Are strengths and weaknesses still accurate?
A) Expected results and actual results B) Employees and managers C) Current plans and budgets D) Past and future strategies
A) Customer satisfaction B) Employee morale C) Product quality D) Market share
A) Employee morale B) Profit margin C) Return on investment D) Sales growth
A) Performance exceeds expectations B) Underlying factors remain stable C) Performance is significantly below expectations D) Strategies are popular
A) Increase bureaucracy B) Eliminate all risks C) Replace management D) Realign operations with strategic objectives
A) Robert Kaplan and David Norton B) Alfred Chandler C) Michael Porter D) Peter Drucker
A) Balanced across multiple perspectives B) Internally focused C) Financial only D) Market-based only
A) Financial B) Customer C) Internal Business Process D) Learning and Growth
A) Community B) Customer C) Learning and Growth D) Financial
A) Financial auditing B) Marketing control C) Daily operations D) Oversight and direction by the board
A) Shareholders B) Customers C) Managers D) Employees
A) Hiring all employees B) Monitoring CEO performance C) Creating marketing campaigns D) Managing daily operations
A) Keep the board small and efficient B) Encourage interlocking directorships C) Let the CEO always be chairperson D) Have more than 15 members
A) Fully analytical B) Based on guesswork C) A blend of intuition and analysis D) Purely intuitive
A) Long-term budgeting B) Employee training C) Competitor analysis D) “What if?” scenarios
A) Accountability and compliance B) Higher market share C) Employee motivation D) Faster decision-making
A) Strict routines B) Thick documents C) Bureaucratic processes D) People and dialogue
A) Strengthen “Good ethics is good business” B) Keep strategies secret C) Pursue many strategies D) Avoid bad news
A) Shows only financial data B) Looks technical C) Provides continuous feedback for adjustment D) Works only at the end |