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CFLDMM - Quiz
  • 1. It is a process of considering alternatives and making choices.
A) Decision Management
B) Problem Identification
C) None of these
D) Definition of problem
E) Decision Making
  • 2. Managers should be able to give technical guidance and decide the best strategies and methods for success.
A) Lead by example
B) Be technically proficient
C) Encourage teamwork
D) Put your employees' needs first
E) Treat your staff as professionals.
  • 3. The more ideas that comes up, the better.
A) Probably True
B) Cannot be judge
C) True
D) False
E) Probably False
  • 4. Managers are required to dress and act professionally at all times and to be available to give guidance and help when needed.
A) Treat your staff as professionals
B) Lead by example
C) Do something special
D) Encourage professional growth
E) Be people person
  • 5. This process refers to the achievement of the goal in low levels permits the attainment of high level goals.
A) Means-End Chains
B) None of these
C) End-Means Chain
D) Low-High Chain
E) Goals-End Chain
  • 6. Base on the scenario given to you, how can you define the problem?
A) Managing the situation
B) None of these
C) Management
D) Identification
E) Evaluation
  • 7. You must reward the same behaviors every time they appear.
A) Focus on clarity, accuracy and thoroughness in communication
B) Be consistent
C) Set the goal of working as a team
D) Be the example
E) Publicly reward and recognize hard work
  • 8. This method involves the use of highly structured meeting.
A) Delphi Technique
B) Nominal Group
C) Nominal Group technique
D) Both A and B are correct
E) Delphi Group Technique
  • 9. managers have strong internal fortitude that enables them to help staffers assess and resolve issues.
A) Knowledge of Industry
B) problem solving ability
C) Good communication skills
D) Time management skills
E) Ability to direct people
  • 10. Second chances can encourage better work the next time around.
A) Learn How to hold People Accountable
B) Motivate, Don't Dominate
C) Learn How to Listen
D) Look at Failure and Mistakes as Learning Opportunities
E) Show your employees that they matter
  • 11. Managers are expected to grow their skills and those of their team members.
A) Do something special
B) Be a good communicator
C) Be people person
D) Be visionary
E) Encourage professional growth
  • 12. When a member of your team does something exceptional, reward him/her. Do this in front of the group, show the rest of the team that hard work is rewarded.
A) Be the example
B) Help people enjoy work
C) Set the goal of working as a team
D) Publicly reward and recognize hard work
E) Never go with "one-size-fits-all
  • 13. It is considered as one of the best known methods in developing alternatives.
A) Identification
B) Evaluation
C) Management
D) Managing the situation
E) Brainstorming
  • 14. One of the requirements of the perfect manager wherein, you should know how people work and know how to motivate your team.
A) Be a good communicator
B) Be people person
C) Be visionary
D) Put your employees' needs first
E) Be technically proficient
  • 15. It involves planning, organizing, coordinating, and directing a group of people to accomplish, to achieve specific goals and objectives.
A) Management
B) Administration
C) Administrator
D) Decision Making
E) Manager
  • 16. What is the first step in decision making process?
A) Establish an evaluation system
B) Select the best alternatives
C) Define the problem
D) Implement the decision
E) Identify limiting factors
  • 17. Focus on ways to motivate the team to do its best. By incentivizing, recognizing job well done and making each person feel like she has the power to accomplish.
A) Learn How to Listen
B) Look at Failure and Mistakes as Learning Opportunities
C) Learn How to hold People Accountable
D) Motivate, Don't Dominate
E) Be Human
  • 18. To stimulate the participation of personnel in setting individual objectives.
A) 5th Step
B) 4th Step
C) 2nd Step
D) 1st Step
E) 3rd Step
  • 19. Managers treat employee as a professional who doesn't need immediate supervision.
A) Encourage professional growth
B) Treat your staff as professionals.
C) Be visionary
D) Be people person
E) Do something special
  • 20. This method involves the use of highly structured meeting.
A) Nominal Group
B) Nominal Group technique
C) Delphi Group Technique
D) Both A and B are correct
E) Delphi Technique
  • 21. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Motivate, Don't Dominate
B) Show your employees that they matter
C) Learn How to hold People Accountable
D) Learn How to Listen
E) Be Human
  • 22. This relates to prioritization, delegation, juggling multiple competing priorities.
A) problem solving ability
B) Good communication skills
C) Time management skills
D) Ability to direct people
E) Knowledge of Industry
  • 23. It is the way something is handled, careful treatment, supervising skills, or those in charge of a business or a group.
A) Administration
B) Management
C) Administrator
D) Decision Making
E) Manager
  • 24. What is the last step in decision making?
A) Define the problem
B) Implement the decision
C) Select the best alternatives
D) Identify limiting factors
E) Establish an evaluation system
  • 25. To monitor the progress of personnel.
A) 4th Step
B) 1st Step
C) 2nd Step
D) 5th Step
E) 3rd Step
  • 26. It is the plan that outline of steps designed with the goals of the entire organization as a whole.
A) Contingency Plans
B) Tactical Plans
C) Strategic Plans
D) Operational Plans
E) All of the these
  • 27. Managers are also requires to do something special for your employees that needs guidance.
A) Be people person
B) Be visionary
C) Do something special
D) Be technically proficient
E) Be a good communicator
  • 28. Transparency shows your integrity as a leader, and builds trust with the individual members of your team.
A) Remain as transparent as possible
B) Publicly reward and recognize hard work
C) Set the goal of working as a team
D) Listen and ask questions
E) Help people enjoy work
  • 29. Managers should be able to communicate effectively using all methods, including visual presentations, public speaking, email, teleconferencing and face-to-face.
A) Be a good communicator
B) Encourage teamwork
C) Lead by example
D) Be technically proficient
E) Put your employees' needs first
  • 30. It refers to ongoing processes of evaluating situations or problems.
A) Definition of problem
B) None of these
C) Problem Identification
D) Decision Making
E) Decision Management
  • 31. Always be professional, but don't be afraid to let your real self show.
A) Look at Failure and Mistakes as Learning Opportunities
B) Motivate, Don't Dominate
C) Show your employees that they matter
D) Learn How to Listen
E) Be Human
  • 32. It is the best way to avoid miscommunication and keep your team on the same page.
A) Be the example
B) Publicly reward and recognize hard work
C) Focus on clarity, accuracy and thoroughness in communication
D) Never go with "one-size-fits-all
E) Set the goal of working as a team
  • 33. With this technique, participants never meet, but a group leader uses written questionnaires.
A) None of these
B) Nominal Group technique
C) Nominal Group
D) Delphi Technique
E) Delphi Group Technique
  • 34. Managers should be goal oriented and effectively uses resources to "create unusual".
A) Put your employees' needs first
B) Be technically proficient
C) Encourage teamwork
D) Be visionary
E) Be a good communicator
  • 35. After selecting your best option out of many alternatives, what did you do next?
A) Select the best alternatives
B) Identify limiting factors
C) Implement the decision
D) Establish an evaluation system
E) Define the problem
  • 36. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Treat your staff as professionals
B) Encourage teamwork
C) Lead by example
D) Put your employees' needs first
E) Encourage professional growth
  • 37. How long did brainstorming must take place?
A) 1 day
B) 2 minutes
C) 30 secs
D) none of these
E) an hour
  • 38. To measure the performance of a company and its personnel.
A) Purpose
B) Goal
C) Aim
D) Mission
E) All of these
  • 39. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Encourage teamwork
B) Lead by example
C) Put your employees' needs first
D) Treat your staff as professionals
E) Encourage professional growth
  • 40. It is the establishment of a management Information system to compare actual performance and achievements to the defined objectives.
A) Management by Coordinating
B) Management by Organizing
C) Management by Goals
D) management by information
E) Management by Planning
  • 41. Nominal group technique require discussion of interpersonal communication.
A) True
B) Probably False
C) Cannot be judge
D) Probably True
E) False
  • 42. managers can identify problem areas and improve efficiency.
A) Goal
B) Aim
C) All of these
D) Mission
E) Purpose
  • 43. To determine of revise the organizational objectives for the entire organization.
A) 4th Step
B) 2nd Step
C) 1st Step
D) 5th Step
E) 3rd Step
  • 44. By listening to your employees, you can not only build up their trust, but you can also identify legitimate problems.
A) Be Human
B) Learn How to hold People Accountable
C) Look at Failure and Mistakes as Learning Opportunities
D) Motivate, Don't Dominate
E) Learn How to Listen
  • 45. It is a strategic management that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and personnel.
A) Management by Goals
B) Management
C) Management by Organizing
D) Management By Objectives
E) Management by Information
  • 46. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Be Human
B) Show your employees that they matter
C) Learn How to Listen
D) Motivate, Don't Dominate
E) Learn How to hold People Accountable
  • 47. It is considered as extremely short, and mental reflection is essentially instantaneous.
A) Problem Identification
B) None of these
C) Definition of problem
D) Decision Management
E) Decision Making
  • 48. To translate the organizational objectives to personnel.
A) 5th Step
B) 3rd Step
C) 2nd Step
D) 1st Step
E) 4th Step
  • 49. A manager should also be able to effectively articulate needs, convey information, and provide status updates to higher-ups in a company.
A) Time management skills
B) Knowledge of Industry
C) Ability to direct people
D) problem solving ability
E) Good communication skills
  • 50. This type of plans outlines specific actions or steps need to undertake to accomplish the strategy.
A) Contingency Plans
B) Tactical Plans
C) Strategic Plans
D) Operational Plans
E) All of the these
  • 51. Managers are required to encourage the best practices for building teamwork, they are required to sit and work with the personnel.
A) Do something special
B) Lead by example
C) Treat your staff as professionals
D) Encourage teamwork
E) Encourage professional growth
  • 52. Compare actual productivity to a given set of standards.
A) Alm
B) Mission
C) Purpose
D) Goal
E) All of these
  • 53. Knowledge may be gained from formal or vocational education, or from work experience.
A) Time management skills
B) Knowledge of Industry
C) problem solving ability
D) problem solving ability
E) Ability to direct people
  • 54. Knowledge may be gained from formal or vocational education, or from work experience.
A) problem solving ability
B) Time management skills
C) none of these
D) Ability to direct people
E) Knowledge of Industry
  • 55. Refrain form allowing members to evaluate others' ideas on the spot.
A) True
B) Cannot be judge
C) Probably False
D) False
E) Probably True
  • 56. It is the document that outlines the objectives and goals of an organization.
A) Tactical Plans
B) Strategic Plans
C) All of the these
D) Contingency Plans
E) Operational Plans
  • 57. How can you come up with your alternatives?
A) Managing the situation
B) Brainstorming
C) Management
D) Evaluation
E) Identification
  • 58. Your team is compromised of individuals with unique preferences, strengths, weaknesses, and ideas.
A) Remain as transparent as possible
B) Set the goal of working as a team
C) Never go with "one-size-fits-all
D) Be the example
E) Publicly reward and recognize hard work
  • 59. Managers are also requires to do something special for your employees that needs guidance.
A) Be a good communicator
B) Do something special
C) Be technically proficient
D) Be people person
E) Be visionary
  • 60. Managers must be able to match individual employee skills set to neccessary job tasks.
A) Knowledge of Industry
B) Time management skills
C) problem solving ability
D) Good communication skills
E) Ability to direct people
  • 61. To evaluate and reward personnel progress.
A) 4th Step
B) 3rd Step
C) 1st Step
D) 5th Step
E) 2nd Step
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