A) internal communication B) external communication C) none of the above D) no communication
A) letters and presentations play the most important role B) email and text messaging play the most important role C) none of the above D) individual or team meetings play the most important role
A) who said the most B) who is responsible for carrying out decisions made C) who said the least D) who said nothing
A) keep employees busy B) decrease information overload C) devise alternatives D) waste valuable time
A) increase confusion B) decrease morale C) all of the above D) increase productivity
A) They are quick B) They are not costly C) most people prefer face-to-face communication D) they are one type of internal communication
A) generating ideas B) low technology C) low attention D) availability
A) morale and productivity B) selective perception C) the written word D) filtering
A) feedback B) minutes C) meeting agenda D) time sheet
A) taking notes B) hasty decisions C) quality contribution D) limiting attendance
A) reduce costs B) the audience better understand you C) change perceptions D) controlling the meeting
A) the importance of verbal communication B) the importance of non-verbal communication C) the importance of verbal and non-verbal communication D) none of the above
A) objective B) leader C) location D) agenda
A) warm up B) each item on the meeting agenda C) closing the meeting D) breaks
A) alterations B) no substitutes C) fixed structures D) feedback |