A) To clean dust from components B) To identify and troubleshoot system problems C) To install screws in the system unit D) To organize cables inside the case
A) To make the repair take longer B) To pinpoint the problem and avoid unnecessary replacement C) To avoid testing the computer D) To replace several components at once
A) Replace the power supply without testing. B) Replace the motherboard immediately. C) Check whether the RAM is installed correctly. D) Remove the operating system.
A) The operating system needs reinstalling. B) Heat transfer from the CPU is reduced. C) The network card is disconnected. D) The RAM has too much storage capacity.
A) Reinstall all software before checking the hardware. B) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. C) Ignore the symptoms if the computer still turns on. D) Replace several components until the computer works.
A) Technician B works quickly and ignores static electricity. B) Technician D uses ESD protection and handles the components carefully. C) Technician A handles components while standing on an ungrounded surface without ESD protection. D) Technician C places components anywhere on the worktable.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They help keep cables neatly organized. B) They test electrical circuits. C) They prevent all hardware failures. D) They remove software errors.
A) Remove components first and check safety precautions afterward. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Spray cleaning liquid directly on the motherboard before opening the case. D) Leave the computer running so the fans keep moving air.
A) Install additional software before cleaning the hardware. B) Ignore the dust because the fan is still spinning. C) Replace the fan immediately without checking its condition. D) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly.
A) Check the computer for errors and proper operation. B) Check the computer for errors and proper operation. C) Disconnect all storage devices permanently. D) Remove all installed applications.
A) Software updated B) Hardware cleaned C) Components handled without ESD protection D) System tested
A) Clean the case only when it becomes visibly dirty. B) Update software but ignore hardware condition. C) Replace components regularly even when no problem is found. D) Clean the hardware, update software, check for errors, and observe safety precautions.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation C) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To replace the need for hardware cleaning B) To increase the physical size of the computer C) To prevent the computer from using storage devices D) To help keep software current and functioning properly
A) To increase the number of installed components B) To make the computer consume more power C) To verify whether the system is functioning properly and identify remaining problems D) To avoid testing the completed work
A) Remove all applications and leave the hardware untouched. B) Ignore the dust and update only one application. C) Clean the hardware safely, update the software, and check the system for errors. D) Clean the hardware safely, update the software, and check the system for errors.
A) The error can be ignored because maintenance is complete. B) The remaining error still needs to be identified and diagnosed. C) All hardware should be replaced immediately. D) The system is fully repaired because the hardware is clean.
A) Appropriate, because dust does not affect system performance. B) Poor practice only if the computer also has outdated software. C) Appropriate, because maintenance is needed only after failure. D) Poor practice, because routine cleaning should address buildup before it contributes to problems.
A) Date ? technician name ? computer model ? keyboard type ? monitor size. B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? hardware list ? software names ? purchase date ? user name D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 4 GB B) 8 GB C) 2 GB D) 1 GB
A) 8 GB B) 2 GB C) 4 GB D) 1 GB
A) 32 GB B) 16 GB C) 20 GB D) 64 GB
A) 32 GB B) 20 GB C) 64 GB D) 16 GB
A) 2 GHz dual-core processor B) 1 GHz or faster processor or SoC C) 3 GHz processor D) 500 MHz processor
A) DirectX 7 with WDDM 2.0 B) OpenGL 4.0 only C) DirectX 10 only D) DirectX 9 or later with WDDM 1.0 driver
A) Network cable B) Printer cable C) Audio CD only D) Installation media such as a bootable flash drive or optical media
A) DEL or F2 B) F5 or F6 C) ESC or F12 D) F1 or F3
A) F10 B) F12 C) F8 D) F2
A) Modern B) Legacy C) UEFI D) Secure
A) Finish B) Cancel C) Next D) Back
A) Repair B) Update C) Install now D) Restart
A) Use trial mode B) Skip license C) Activate later D) I don't have a product key
A) The keyboard layout B) The computer brand C) The monitor resolution D) The edition activated by the product key
A) I decline the license terms B) I accept the license terms C) Custom license D) Offline installation
A) Upgrade: Install Windows B) Express Install C) Repair your computer D) Custom: Install Windows only (Advanced)
A) Optical Drive B) System Reserved only C) Drive 0 Unallocated Space D) Recovery Drive
A) Product key B) Boot mode C) Hard drive partition D) Keyboard layout
A) Remove B) Back C) Skip D) Cancel
A) Set up for testing B) Set up for personal use C) Set up for repair D) Set up for organization
A) Router account B) Microsoft account information C) BIOS password only D) Printer account
A) Cortana B) Timeline C) Task View D) OneDrive
A) The screen brightness B) The target system's hardware requirements C) The printer brand D) The desktop wallpaper
A) It removes the need for updates B) Applications never use operating systems C) It changes the monitor resolution D) Programs are generally operating-system dependent
A) Software requirements and required updates or utilities B) Keyboard color C) Speaker volume D) Mouse size
A) Disconnect the keyboard B) Reboot the machine before launching the software C) Delete the operating system D) Immediately uninstall it
A) Screen saver B) Desktop theme C) User wallpaper D) Minimum system requirements
A) Printer ink level B) Keyboard layout only C) Monitor brand D) Compatibility with the operating system version
A) Whether the desktop wallpaper loads B) Whether the monitor has speakers C) Whether the keyboard is wireless D) Whether customers can successfully install and set up the software
A) Keyboard test B) Color test C) Stress test D) Login test
A) The user's wallpaper and desktop theme B) The computer's boot animation C) The hardware specification, brand name, and device code D) The monitor's brightness setting
A) The required scanner driver may not be installed B) The computer needs a new BIOS password C) The computer must perform a warm boot D) The hard drive must be converted to GPT
A) A monitor calibration tool B) An All-in-One DriverPack application C) A boot menu shortcut D) A BIOS setup password
A) Selecting the wrong disk changes the CPU speed B) The wrong disk will automatically install Windows C) The wrong disk will increase RAM capacity D) Selecting the wrong disk can result in permanent deletion of data
A) The keyboard will become wireless B) The BIOS will automatically update C) Partitions or volume formatting on the selected disk may be removed, causing data loss D) The monitor will stop displaying colors
A) `new partition system` B) `create partition primary` C) `create disk bootable` D) `make partition active`
A) `start` B) `boot` C) `active` D) `enable disk`
A) FAT32 increases the computer's RAM B) FAT32 is specified in the procedure for UEFI-supported platforms C) FAT32 automatically installs device drivers D) FAT32 replaces the BIOS chip
A) Change the BIOS password B) Copy the operating system files to the prepared USB flash drive C) Delete the USB partition D) Remove the active status
A) Replace the keyboard B) Install a printer driver C) Change the monitor's fan settings D) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device |