A) Third B) Final C) Second D) First
A) It helps organizations adapt to changes B) Strategies never change C) It replaces strategy formulation D) It reduces competition
A) A continuous process B) Done only at year-end C) Done only by top management D) Done every five years
A) SWOT and SPACE B) QSPM and CPM C) BCG and IE D) EFE and IFE
A) Are competitors reacting? B) Are strategies confidential? C) Are strengths and weaknesses still accurate? D) Are profits increasing?
A) Employees and managers B) Current plans and budgets C) Past and future strategies D) Expected results and actual results
A) Product quality B) Employee morale C) Customer satisfaction D) Market share
A) Employee morale B) Profit margin C) Sales growth D) Return on investment
A) Strategies are popular B) Underlying factors remain stable C) Performance exceeds expectations D) Performance is significantly below expectations
A) Eliminate all risks B) Replace management C) Increase bureaucracy D) Realign operations with strategic objectives
A) Michael Porter B) Peter Drucker C) Alfred Chandler D) Robert Kaplan and David Norton
A) Financial only B) Market-based only C) Internally focused D) Balanced across multiple perspectives
A) Internal Business Process B) Financial C) Customer D) Learning and Growth
A) Financial B) Customer C) Community D) Learning and Growth
A) Marketing control B) Oversight and direction by the board C) Financial auditing D) Daily operations
A) Shareholders B) Managers C) Customers D) Employees
A) Creating marketing campaigns B) Managing daily operations C) Hiring all employees D) Monitoring CEO performance
A) Let the CEO always be chairperson B) Encourage interlocking directorships C) Have more than 15 members D) Keep the board small and efficient
A) Purely intuitive B) Based on guesswork C) A blend of intuition and analysis D) Fully analytical
A) Competitor analysis B) “What if?” scenarios C) Employee training D) Long-term budgeting
A) Faster decision-making B) Accountability and compliance C) Higher market share D) Employee motivation
A) Bureaucratic processes B) People and dialogue C) Thick documents D) Strict routines
A) Avoid bad news B) Strengthen “Good ethics is good business” C) Pursue many strategies D) Keep strategies secret
A) Shows only financial data B) Provides continuous feedback for adjustment C) Looks technical D) Works only at the end |