A) no communication B) none of the above C) internal communication D) external communication
A) letters and presentations play the most important role B) individual or team meetings play the most important role C) none of the above D) email and text messaging play the most important role
A) who is responsible for carrying out decisions made B) who said the most C) who said the least D) who said nothing
A) keep employees busy B) devise alternatives C) decrease information overload D) waste valuable time
A) increase confusion B) all of the above C) increase productivity D) decrease morale
A) they are one type of internal communication B) They are not costly C) most people prefer face-to-face communication D) They are quick
A) low technology B) generating ideas C) availability D) low attention
A) selective perception B) filtering C) morale and productivity D) the written word
A) minutes B) feedback C) meeting agenda D) time sheet
A) limiting attendance B) taking notes C) hasty decisions D) quality contribution
A) change perceptions B) controlling the meeting C) the audience better understand you D) reduce costs
A) the importance of verbal communication B) the importance of verbal and non-verbal communication C) none of the above D) the importance of non-verbal communication
A) agenda B) leader C) location D) objective
A) warm up B) breaks C) each item on the meeting agenda D) closing the meeting
A) feedback B) fixed structures C) no substitutes D) alterations |